Safe Integrated IT Solutions

Insurance Tech

Software that keeps
Zambia’s insurance brokers
running

Brokerease handles underwriting, claims, binders and invoicing for broking firms
across Zambia. Built in Lusaka. Supported from Lusaka.

Ordezia

Order Flow

Move orders from
manufacturer to retailer
without the paperwork

Ordezia digitises order requisitions between manufacturers, distributors, wholesalers
and retailers, with mobile money settlement built in.

Web, Media and IT

Full Service

One team for software,
infrastructure and
the campaigns around them

From national data systems to billboards. We have delivered for the Ministry of Fisheries
and Livestock and Mulonga Water and Sewerage Company.

OUR PRODUCTS

Brokerease and Ordezia

  • Insurance professionals networking at the Digital Brokers Forum
  • Insurance professionals networking at the Digital Brokers Forum
  • Insurance professionals networking at the Digital Brokers Forum

Lusaka, Zambia

What we do

We build and run the systems Zambian businesses depend on. Two of them are our own products.
Around that sits custom development, IT infrastructure and the media work clients ask us for
once they trust us with the hard part.

  • Brokerease broker management system logo

    Broker Management Systems

  • Source code on screen representing custom web development at SIIS

    Custom Web Development

  • Smartphone app icons representing mobile application development at SIIS

    Mobile Applications

  • Rack-mounted servers representing IT infrastructure and supply services

    IT Infrastructure and Supply

  • Scrabble tiles spelling Google representing digital marketing campaigns

    Media and Brand Campaigns

Where we work

The systems are already
running in the field.

Sector knowledge that shortens delivery

We are not learning these sectors on your budget. Our software runs daily in Zambian insurance broking,
in a national government programme, and in human rights monitoring across the country.

01

SIIS presenting the Brokerease broker management system at the Digital Brokers Forum in Lusaka
Insurance and Broking

Brokerease runs underwriting, claim management, binder and invoice workflows for broking firms across Zambia. It is our deepest sector and where most of our engineering time goes.

ZAIS landing screen and login page, built by SIIS for the Ministry of Fisheries and Livestock
Government and Development

We built the Zambia Aquaculture Information System for the Ministry of Fisheries and Livestock under ZADEP, funded by the African Development Bank. It replaced paper-based reporting with digital capture of production, hatchery operations, biosecurity, feed and fish sales across districts, and we trained 60 fisheries officers to run it.

Right to Food mobile app built by SIIS for FIAN International Zambia
Human Rights and Civil Society

We built the Right to Food app and web monitoring dashboard for FIAN International Zambia. Available on Google Play and the App Store, it lets people report food rights violations, including fully anonymously, with incidents mapped across Zambia for FIAN staff to track and act on.

Why SIIS

Built here.
Supported here.

A vendor you can actually reach

Most broker software sold into Zambia is supported from another continent.
Ours is not.

Our team sits in Woodlands, Lusaka. When a firm hits a problem mid-renewal, they reach someone in the same time zone who knows the system.

Brokerease and Ordezia are ours. Fixes and new features do not sit in a foreign vendor’s backlog waiting for a regional release.

Software, hosting, hardware supply, network infrastructure and campaign work handled under one contract and one point of contact.

How we work

From problem statement
to running system.

We start by arguing about the actual problem

SAFE is a think tank first. We spend real time on the problem statement before anyone
writes code, because the wrong system delivered on time is still the wrong system.

Our work process

Step

Progress

Understand the problem

We sit with the people doing the work and map what actually happens, not what the manual says.

  • Identifying Core Challenges

  • Setting Clear, Strategic Goals

  • Aligning with Business Objectives

Safe Integrated IT Solutions attending the Africa Tech Festival
Design and build

We design flexible infrastructure around the workflow we found, then build in short cycles.

  • Identifying Core Challenges

  • Setting Clear, Strategic Goals

  • Aligning with Business Objectives

Broker team working hands-on with the Brokerease system during training
Deploy, train and support

We deploy, train your staff on site, and stay on the line afterwards.

  • Identifying Core Challenges

  • Setting Clear, Strategic Goals

  • Aligning with Business Objectives

Insurance broker staff in a SIIS training session

What we build

The work behind the
products.

Four things we get asked for most often

Brokerease

An integrated broker management system handling the underwriting process, claim management, binders and invoicing to clients and insurance companies. Customisable, with on-demand features.

SIIS presenting the Brokerease broker management system at the Digital Brokers Forum in Lusaka

Custom development

The National Aquaculture Data Capture Electronic System for the Ministry of Fisheries and Livestock is the clearest example: a national programme delivered end to end.

Broker team working hands-on with the Brokerease system during training

Ordezia

Order flow management between manufacturers, distributors, wholesalers and retailers, with settlement through mobile money merchant accounts.

Insurance professionals networking at the Digital Brokers Forum

Infrastructure and media

Servers, networks and hardware supply, alongside billboard, signage and print campaigns for clients such as Mulonga Water and Sewerage Company.

A SIIS team member presenting to insurance industry delegates
  • 2
    Products

    Brokerease and Ordezia, built in-house

  • 11
    +
    Client brands

    Insurance, government and retail

  • 3
    Service lines

    Software, media and IT infrastructure

  • 1
    National system

    For the Ministry of Fisheries and Livestock

  • 100
    %
    Zambian

    Owned, staffed and supported in Lusaka

Our work

Four systems we built,
and who runs them.

Two of our own products, a national platform for government, and a human rights
reporting tool used across Zambia.

SIIS presenting the Brokerease broker management system at the Digital Brokers Forum in Lusaka
Brokerease

Our own broker management system, running underwriting, claims, binders and invoicing for insurance broking firms across Zambia.

01

ZAIS mobile landing page and login screen built by SIIS
Zambia Aquaculture Information System

A national platform we built for the Ministry of Fisheries and Livestock under ZADEP, with 60 fisheries officers trained to run it.

02

Right to Food app home screen and More Actions menu built by SIIS
Right to Food — FIAN Zambia

A mobile app and web monitoring dashboard for FIAN International Zambia, letting people report food rights violations anonymously.

03

Ordezia order flow management system by SIIS
Ordezia

Order flow management from manufacturers through to retailers, settled through mobile money merchant accounts.

04

Digital Brokers Forum

Bringing Zambia’s broking
firms together.

Where the industry meets the software

We ran the Digital Brokers Forum in Lusaka to demonstrate Brokerease to the people who would actually use it,
and to answer the questions that come with changing how a firm works. These are the sessions.

SIIS and the Insurance Brokers Association of Zambia at the Digital Brokers Forum

A room full of brokers, not prospects.

The forum came out of support work. The same questions kept coming up across firms, so we put everyone in one room and answered them together.

Group photograph of delegates at the Digital Brokers Forum in Lusaka
Everyone in one room

Digital Brokers Forum, Lusaka

Broking teams from firms across Zambia spent the day working through what digitising underwriting and claims actually involves.

Live walkthrough of the Brokerease system at the Digital Brokers Forum
The Brokerease walkthrough

Live demonstration

Not a slide deck. We took the system apart on screen and showed how a policy moves from quote through to invoice.

Broking staff working through Brokerease on their own laptops
Hands on the system

Working session

Delegates worked through their own scenarios on their own laptops, which is where the awkward questions come out.

What happens at renewal season. What happens when the internet drops. What it costs to change your mind later.

Industry panel discussion at the Digital Brokers Forum
Sector conversation

Industry discussion

A frank session on what has slowed digital adoption in Zambian broking, and what would need to change for it to stick.

The forum came out of support work. The same questions kept coming up across firms, so we answered them together.

Insurance professionals networking at the Digital Brokers Forum

SAFE at the Africa Tech Festival

We exhibited at the Africa Tech Festival in Cape Town, showing Brokerease to the wider African market from stand J41-33.

Safe Integrated IT Solutions exhibition stand J41-33 at the Africa Tech Festival, Cape Town
SIIS team member at the Safe Integrated IT Solutions stand with Brokerease branding

Contact us

Connect with solutions.

10251 Liteta Close, Woodlands Extension, Lusaka, Zambia.

Schedule an appointment with us today!

Keep up with the dynamic world of IT operations,
and stay ahead with cutting-edge solution.


    You can reach us anytime via hello@siis.co.zm